Standard order quantities:

• 10 gifts

• 25 gifts

• 50 gifts

• Custom quantities

Every order includes:

• Curated gift contents

• Coordinated packaging

• Resident-facing message card or tag

• Property-name personalization

• Assembly and quality control

Available for local delivery or nationwide shipping.  Available as a one-time order or flexible recurring arrangement.

Resident Moments Appreciation Stations™ arrive assembled and ready for your onsite team to display, hand out, or distribute privately—without individual shopping, assembly, or hosting a traditional event.

Each station includes:

• Individually packaged resident gifts or activity items

• Coordinated, resident-facing signage and message cards

• Property-name personalization

• Simple setup and distribution instructions

• Ready-to-copy email, text, resident-app, and social messaging

• Flexible quantities based on your resident group

• Local ready-to-display delivery or a shipped Appreciation Station Kit with simple setup guidance

Popular Appreciation Stations include:

• Welcome Appreciation Station for monthly move-ins

• Birthday Appreciation Station for residents celebrating that month

• Renewal Appreciation Station for residents who choose to stay

• Seasonal stations such as Back-to-School

• Community-wide stations for pets, wellness, holidays, and shared moments

Optional local upgrade:

Commercially packaged sweet treats may be added to select stations for local delivery (Greenville, SC and surrounding areas)

Pricing is based on station type and quantity.

Available as a one-time order or flexible recurring arrangement.

Campaigns may combine coordinated gifts, printed materials, messaging, and distribution guidance. Resident Moments handles the concept, sourcing, and preparation so your team can execute the campaign consistently.

Examples includes:

• Preferred-employer and local outreach

• Prospect follow-up mailers

• Pre-renewal touchpoints

• Referral program reminders

• Review invitation materials

Available as a one-time or recurring campaign. Pricing is based on concept, quantity, and fulfillment requirements.

No. All Resident Moments solutions are available as one-time purchases. Communities may also establish a flexible standing order or reserve several months of production when recurring support is helpful.

Yes, subject to product availability. We can repeat the same concept or refresh the contents while maintaining a consistent presentation.

Yes, quantities and upcoming orders may be adjusted, paused, or skipped before the applicable order deadline.

Standard quantities are offered in defined ranges, with custom quantities available based on the solution and fulfillment timeline.

Individual gifts create a more personal resident experience. Appreciation Stations provide a scalable way to recognize a monthly resident group or create a community-wide grab-and-go moment.

Yes. Welcome, Birthday, and Renewal Appreciation Stations are designed for recurring resident groups and may be ordered once or fulfilled on a standing monthly schedule.

Shipping or local delivery is calculated separately based on order size, destination, and fulfillment requirements.

Lead times vary by quantity, personalization, and product availability. Recurring monthly orders follow an established ordering cutoff, while custom and seasonal orders may require additional notice.

Yes. Shippable gifts, Appreciation Stations, and campaign materials are available to multifamily communities nationwide. Local delivery and selected upgrades are available within the Upstate South Carolina service area.

Property-name personalization and approved message options are available for most solutions. Logos, resident names, custom wording, and specialized product sourcing may require an additional fee.

To keep the process simple, item-by-item selection is not included in standard orders. Resident Moments handles the sourcing and curation so onsite teams do not have to shop, compare products, or approve each item.

Communities are welcome to share general feedback about what residents enjoy, find useful, or would prefer to avoid. While specific products cannot be guaranteed, those insights may help inform future selections and seasonal offerings.

Core shipped solutions are designed without food. Commercially packaged sweet treats may be offered as an optional upgrade for eligible local deliveries.